Case studies
Some recent case studies:
Southwark PCT
We were brought in to work with NHS Southwark to develop a strategy that would ensure a whole organisational approach to Customer Service that would ensure a cultural change for the organisation.
Boosting provision and capacity to deliver apprenticeship targets
Davies Management Consultancy were commissioned to develop an whole organisational strategy to ensure that customer care is embedded in the culture.
Development of Business continuity services for Ealing General Practices
This case study demonstrates how Leadership and Management funding together with the support of the PCT has been used to enhance the skills for Managers and GP’s in Primary care and enabled them to produce effective Business Continuity and Flu Pandemic Cluster Plans.
Ealing PCT newsletter
Article from Ealing PCT Newsletter March 2009.
Lifelong learning
Article in Primary Care magazine.
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